PayBy integration

  1. Introduction
  2. Template creation
    1. Create template: SMS
    2. Create template: Email
  3. Generate seller users
  4. Point of sale panel
    1. Generate payment form
    2. Form to generate a Payment Link
    3. Form to send the payment link by Email
    4. Form to send the payment link by SMS
    5. Form to generate a QR Code
  5. Configure operation notifications
  6. Customer service details
  7. Consultation of operations

1. Introduction

With PayBy you can generate payment links quickly and easily. Through this link you access a web form, where you enter the card details and pay in a secure environment.

For the sale process, the merchant must access through the following link:

2. Template creation

Through the PAYCOMET control panel we access (Terminals->"Terminal name"->SMS/Email Templates )

Here we will see the option to create new templates for SMS or Email by clicking on the upper right button (By default there are already preconfigured templates)

2.1. Create template: SMS

After clicking on “Create new template”, we will select "SMS" from the drop-down menu and we will have to fill out the following fields:

We will add a name to the template and we will incorporate the text that we want to appear in the SMS (up to a maximum of 138 characters). When we finish, we will click on "Create template".

2.2. Create template: Email

After clicking on “Create new template”, we will select "EMAIL" in the drop-down menu and different fields will appear to complete:

  • Template name: PAYMENT LINK (name or URL of the business)

  • Sender: noreply@xxxxx.com (the email address selected in the first step of 'Configure SMS / Email' will appear)

  • Email subject: PAYMENT LINK (name or URL of the business)

  • Logo: company logo to appear in the email

  • Email body:

    <span style="font-size:18px"/>
<br>
Please, click on the link below and proceed to your payment.
<hr>
Por favor, pulse en el siguiente enlace para efectuar su pago.
<br>
<br>{PAYMENT_LINK}<br>
<br>
</span>

  • Link text: 'Click here' / 'Make payment'

  • Footer/legal disclaimer: the legal information must appear the same as on the merchant's website

When we finish, we will click on 'Create template'.

3. Generate seller users

The account administrator will access in the PAYCOMET Panel the section (Configuration -> Users.)

Next, we will click on 'Create user', which will show us the following form to fill out:

  • Name: Seller's name

  • Surname: Seller's surname

  • Email: Seller's email (to access the PayBy Sales Panel)

  • Password: Seller's password (to access the PayBy Sales Panel)

  • Limit per operation: Maximum amount that the seller is allowed to send in an SMS / Email

  • Multi-currency: Whether or not the seller is allowed to launch operations in different currencies

  • Comments: Free text

  • Language: Language of the sales panel for the seller


In the second step, the type of profile "IVR" must be selected and the "Communication with support" box must be activated.

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  • Communication with support: Whether or not the seller is allowed to contact technical support


In the third step, the different terminals where the newly created user can operate can be assigned. In addition, you can also activate the "Manual collection" and "Returns" boxes.

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  • Charge manualy: Whether or not the seller is allowed to manually collect a transaction

  • Refunds: Whether or not the seller is allowed to refunds

4. Point of sale panel

4.1. Generate payment form

When you enter the PayBy point of sale panel, the payment form will open. The first data of the form that we show below is common for all types of payment: Link, SMS, Email or QR Code.

Step 1: Link type

In the drop-down menu, we will select from which business we want the payment to be sent (in the event that the client has different websites). In addition, we will choose what type of payment we want to generate (Link, SMS, Email or QR Code):

Step 2: Single or multiple payment

We will choose whether to send a 'single payment' or 'multiple payments', which will make the link generated for the payment usable one or more times.

If we select 'multiple payments', two additional sections will open where we can limit the number of times the payment link can be used and the message that will be shown to the customer when it exceeds the limit:

This functionality will allow us to control sales and relate them directly to the stock available to sell.

Step 3: Order details

We will enter the 'order number' related to the payment and the 'order description' (optional).

Step 4: Check out of fixed or variable amount

The new PayBy offers the possibility of paying a “fixed amount” or a “variable amount”. Through the variable payment, the buyer will enter the final amount of the purchase on the payment page.

If the seller chooses the 'fixed amount' option, in the 'amount' section, he must enter the amount to be charged to the customer:

On the other hand, if it is a 'variable payment', the seller can determine the minimum and maximum amount that can be entered by the customer on the payment page:

Step 5: Authorization or pre-authorization and DCC

The seller may determine the type of payment, depending on whether it is an “Authorization” or a “Preauthorization”. In the 'Authorization' the operation will be carried out at the time, on the other hand, in the 'Preauthorization', the operation will require subsequent confirmation. (This functionality must be enabled, by default it will be authorization)

The free DCC Service that offers your customers the possibility of paying with their currency. You will continue to receive your payment in euros.

Step 6: Language and expiration date

We will select the type of language and the expiration date of the payment link (deadline to use the link. By default, the links do not expire):

Step 7: Customer data

In this section, we can enter (optionally) the customer's data, or, if we do not have them, select the option 'I do not have the data, the customer will enter them.'

Finally, depending on the type of payment that has been selected in the first step (Link, SMS, Email or QR Code) a last exclusive section will open for each payment method.

If the merchant is interested in the BIZUM payment method, he only has to ask his Banco Sabadell manager to contract the corresponding fee. Once contracted, the manager will contact the support service to activate it and it will appear automatically in the payment form.

4.2. Form to generate a Payment Link

If in the first section we have selected the option 'Share payment link (Social networks ...)', we will simply have to click on 'Generate payment link':

What will generate a link that we can copy and paste or share wherever we want:

4.3. Form to send the payment link by Email

If in the first step we have chosen 'Send link by email', a form will open with the following fields to fill in:

  • Recipient's name: Customer / buyer's name

  • Email that you will receive in link: Customer email

  • Template: A template must be selected from those previously configured in the PAYCOMET control panel.

Finally, we will click on 'Send email'.

4.4. Form to send the payment link by SMS

If in the first step we have chosen the option 'Send link by SMS', a form will appear with the following fields to fill in:

  • Telephone to which you want to send the SMS with the payment link (we will also have to choose the country code).

  • Template: A template can be selected from those previously configured in the PAYCOMET control panel. (By default there are preconfigured templates)

  • Text: If a previously configured template has been selected, the text that we specify in the template will appear in this section. If you do not select any template, you can enter the text that you want to be displayed in the SMS (maximum of 138 characters).

Finally, we will click on 'Send SMS'.

4.5. Form to generate a QR Code

If in the first section we have selected the option 'Generate QR code', we will simply have to click on 'Generate QR code':

What will generate a QR image that we can download.

5. Configure operation notifications

Through the PAYCOMET control panel we access (Terminals->"Terminal name"->Notifications)

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First, we can choose the 'Type of payment notification' that we want to receive once it is effective:

  • No payment notification

  • Notification by URL

  • Notification by Email

  • Notification by URL and Email

Depending on the option chosen, the different fields will appear to fill in:

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In this way, the customer will receive the answer about whether the payment has been successful or not after the payment page:

6. Customer service details

Through the PAYCOMET control panel we access (Terminals->"Terminal name"->Customer service details ){{ __('Call TPV la solución PAYCOMET') }} Here you can configure the following fields:

  • Company customer service phone

  • Company customer service email

  • Return policy URL: It allows incorporating the return policy at the time of the payment page

  • Logo: It allows incorporating the company logo at check out

7. Customer service details

Through the PAYCOMET control panel we access HISTORY OF OPERATIONS - SEARCH IN HISTORY. In this section, we can check all the operations that we have sent and their status.

To do the search, we will have to fill in different sections as it suits us:

  • Start date / time and End date / time: We will indicate the range of dates and hours that we want to consult.

  • Reference: In these sections we can search by the 'operation reference', the 'operation concept' or the 'operation number', if we have them.

  • Card: It will help us to check payments made with the same card, entering the first 6 digits and the last 4 digits of the card.

  • Terminals: We will select the product from which we are interested in removing operations. If we want to see the operations of all the products, we will select the option 'Select all the products'.

  • Type of operation: We will select one or different types of operations.

  • Status: We will select the status of the operations that we want to search ('all', 'failed' or 'charged').

  • Currency: We will choose the currency of the operation to be searched.

  • Amount: We will indicate the range of amounts to search (it can be left blank if no specific amount is searched).

  • Payment method: If the client has different alternative payment methods enabled, we can select whether we want to check payments with 'card' or another different method.

  • Scoring: It allows filtering by the scoring of the operations that we want to consult.

After clicking on “Search”, all those operations related to our search will appear, which we can download using the "Download" button located on the right:";

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Additionally, if we want to have more information about a specific transaction, we can click on it to access the transaction data or click on "Details":

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